RETURN POLICY – DBTRENDZ

Return Policy for Products

5.1 Any complaint related to the replacement or refund against the product will be taken care as per the return Policy available at return@DBTrendz.com. 

5.2 The Buyer should keep in mind that before he accepts the delivery the Product Packaging is in perfect condition and not damaged.

5.3 Additional terms may be there for the return process of the goods depending on the category as well as the type of the product. These added terms may be mentioned on the website with each product description or may be informed to you at the time you purchase the product.   

5.4 If the Seller accepts the return on a Product then in that case the value of the same product as paid by the Buyer shall be refunded through the original mode of payment.

6. Cancellation of Orders

6.1 Cancellation by Seller: Certain orders might not be accepted by the Seller and in such a scenario he/she have all the rights to cancel that particular order, either directly or can ask DBTrendz to cancel the order. Seller has all the rights to decline or cancel the order for any reason. Few situations which might lead to the cancellation of the orders include unavailability of the item, error in the price mentioning etc. Seller might also require some additional verification before processing the order. All the cancellations will be done without any alternatives to the Buyer and without any liability to the seller as well as DBTrendz.com. If the order is cancelled after receiving the payment from the buyer then in that case the amount will be refunded to the Buyers account which was used for making the payment. DBTrendz have the authority to determine the mode or reversal payment in case of the refund. If the buyer has used any promotional code to avail the discount on the product purchased then in case of the refund the amount of the discount will not be refunded.

6.2 Cancellation by the Buyer: If the Buyer requests to cancel the order then the Seller reserves rights to either accept or rejects this request. Usually if the Seller receives the order cancellation request before the order is processes then Seller may cancel the order and refund the amount to the Buyer within a reasonable time period. However if the order is already processed then it might become difficult and Seller may not be able to cancel the order. In this case Buyer agrees that he will accept to the decision made by the Seller regarding the cancellation of the order.

6.3 Waive off any discount or benefits availed by the Buyer: If the Buyer have been provided any kind of benefit via the promotional offers of DBTrendz.com in regards to the Product which order is being cancelled by the Seller or the Buyer then in that case the Buyer gives his consent to DBTrendz to collect the benefits from the Buyer or adjust the amount in the refund.

7. Governing Law

7.1 The mentioned Terms of Sale will be governed as per the Governing Law and Jurisdiction in accordance with the laws of UAE. You agree and acknowledge that all these terms of sale are meant solely for your benefit. It is not meant for the gain of anyone else.  

 

8. Disclaimer by DBTrendz

8.1 DBTRENDZ.COM’S FUNCTIONS AS AN INTERMEDIATOR IN THE STRUCTURE OF AN ONLINE MARKETPLACE AND ITS ROLE IS RESTRICTED UPTO SUPERVISING THE WEBSITE AND TO LET SELLER LIST, DISPLAY, ADVERTISE AND PROFFER TO SELL THEIR PRODUCTS AND LET THE BUYERS BUY THE OFFERED PRODUCTS, AND ALSO PROVIDE OTHER SERVICES IN ORDER TO MAKE SURE THAT THE DEALINGS BETWEEN THE BUYERS AND SELLERS ARE GOING SMOOTHLY.  ACCORDINGLY, THE CONTRACT FOR SALE OF ANY GOODS WILL BE A BIPARTITE CONTRACT BETWEEN THE BUYER AND THE SELLER. DBTRENDZ.COM HAS NO LIABILITIES OR OBLIGATIONS WITH RESPECT TO SUCH CONTRACT NOR SHALL DBTRENDZ.COM HOLD THE TITLE IN THE PRODUCTS.

8.2 .THESE TERMS OF SALE WILL NOT EDIT, MODIFY OR AMEND ANY OTHER CONTRACT, POLICIES, AGREEMENTS OR TERMS AMONG THE BUYER OR SELLER AND DBTRENDZ.COM.

8.3. DBTRENDZ.COM DO NOT CONTROL, ADVERTISE OR ACCEPT THE RESPONSIBILITY FOR ANY OF THE PRODUCT LISTED ON THE WEBSITE BY THE SELLERS.  DBTRENDZ DOES NOT REPRESENT THESE PRODUCTS AND SHALL NOT BE HELD LIABLE FOR THE SELLER OR THIRD PARTIES FOR THE WARRANTIES OF THESE PRODUCTS. THE PRODUCT WILL BE SUBJECTED TO THE SELLER’S TERMS AND CONDITONS FOR SERVICE, WARRANTY OR MAINTAINENCE.

8.4 DBTRENDZ.COM DISCLAIMS ALL THE LIABILITY WITH REGARDS TO ANY DUPLICATE, FAKE, ILLEGAL, FRADULENT, DEFECTIVE OR EXPIRED PRODUCT PURCHASED BY THE BUYER FROM SELLER AND DBTRENDZ.COM SHALL NOT BE HELD RESPONSIBLE IF IT IS FOUND THAT THE PRODUCT IS NOT AS PER THE DESCRIPTION.

8.5 DBTRENDZ.COM IS NOT TO BE HELD RESPONSIBLE FOR SELLING THE PRODUCT OR OFFER FOR SALE FROM SELLER TO BUYER, ITS DELIVERY TIMINGS, THE GURRANTY OR WARRANTY TERMS RELATED WITH THE RETURN OF THE PRODUCT, CANCELLATION OR REFUND OF THE PRODUCTS.

8.6 DBTRENDZ.COM DOES NOT GURANTEES THAT THE SELLING PRICE QUOTED BY THE SELLER FOR ANY PRODUCT IS PRECISEOR VALID. IF THERE IS ANY MISTAKE IN THE SELLING PRICE OF THE PRODUCT THEN ONLY THE SELLER WILL BE HELD RESPONSIBLE FOR IT AND NOT DBTRENDZ.COM. PRODUCT DESCRIPTION OF THE PRODUCT, PRICE AND AVAILABILITY IS SOLELY THE RESPONSIBILITY OF TE SELLER.

8.7 BUYER ALSO ACKNOWLEDGES THAT IF IN CASE THE SELLER PROVIDE THE DEFECTIVE PRODUCT TO THE BUYER THEN THE SELLER WILL ONLY BE RESPONSIBLE FOR ANY KIND OF CLAIMS THAT THE BUY SHALL MAKE REGARIDNG THE DAMAGED PRODUCT. DBTRENDZ.COM SHALL NOT BE HELD RESPONSIBLE FOR THIS IN ANYWAY.

8.8 DBTRENDZ.COM IS NOT TO BE HELD LIABLE IN CASE OF NON DELIVERY, UNAVAILABILITY OF THE PRODUCT OR FIXING OF THE PRODUCT (IF REQUIRED).

 

 

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